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DELIVERY

We work with our delivery carriers to fulfil the fastest time possible from the time you place your order right through till the time it is delivered to you.

It is our aim to deliver within the specified time-frames; however, should a delay outside of Babyblack’s control occur, rest assured that we will do all we can to put things right.

We offer a range of delivery options to receive the Products purchased on our Site. You can choose the one that best suits your personal needs.

We are currently unable to change the delivery address on an Order after checkout.  Upon dispatch of your Order from our warehouse, we will send you a dispatched confirmation email.

If there is no one at the nominated delivery address who can accept delivery of the Order, the carrier will leave a notification card in your mail box (not valid on non-UK deliveries).

Title to and risk of loss in your Products will pass to you when you take possession of the Products.

All Products are shipped from our warehouse in Northamptonshire, England.

Where Does Babyblack Deliver?

  • We deliver right across the UK for all our standard & premier deliveries.
  • If you have any concerns regarding delivery to your specific destination or wish to discuss your specific arrangements, please contact customer services help@babyblack.co.uk .
  • If after you have placed your Order we have any concern(s) with the delivery, our customer service team will contact you before your Order is confirmed to seek your acceptance of any delivery modifications. You may accept any modifications (including an increase or decrease in the delivery charges) or cancel your Order at the time of being contacted by our customer service team.
  • Presently, we do not offer a Premier delivery service to destinations outside of the UK. If you require a more expedient delivery service to Europe and the rest of the world, please contact customer services help@babyblack.co.uk to discuss your specific needs.

When Should You Expect Your Babyblack Delivery

  • Our UK standard deliveries are from Monday to Saturday (excluding Bank Holidays).
  • Non-UK deliveries are planned for Monday to Friday (excluding Bank/Public Holidays).
  • Please allow two (2) to four (4) working days –excluding Bank Holidays for your delivery to arrive.
  • We will deliver on a Saturday if it falls within the delivery dates. We can’t offer/guarantee a Saturday delivery when you use our standard or free delivery.
  • If you require delivery on a specific date (including Next day or Saturday delivery), please choose from one of our other delivery options (delivery charges will apply) when you arrive at the checkout. For more support, please contact customer services help@babyblack.co.uk who will be very happy to help. 

Does Babyblack Offer Free Delivery?

We offer free deliveries as follows:

  • Standard UK delivery on Orders over £75.
  • Premier 24 UK delivery on Orders over £125.
  • Standard Europe delivery on Orders over £175.
  • Standard World delivery on Orders over £250

Will You Inform Me When My Order Has Been Dispatched?

Yes – when we dispatch your Order, we will send you a confirmation email to the email address you used to place your Order.  If we have to despatch your Order in multiple deliveries, we will send you a separate confirmation email for each despatch.

If your original Order qualifies for a delivery charge, we will only charge once.

All Orders completed before 4pm are despatched on the same day (Monday to Friday).  Orders placed after 4pm on Friday, over the weekend or on a Bank Holiday will be dispatched on the next working day.  Please note:

  • UK Orders placed on a weekend that is preceded or followed by a Bank Holiday will not be expedited by a Premier 24 delivery as the Order can only be despatched on the next working day. If you need more information regarding this, please contact customer services help@babyblack.co.uk . 

What Are My Delivery Options

 

Delivery Method Cost Delivery Time
     Standard UK Delivery on Orders over £75 FREE 2 – 4 business days
     Standard UK Delivery on Orders under £75 £4.95 2 – 4 business days
     Premier 24 UK Delivery on Orders over £125 FREE 1 – 2 business days
     Premier 24 UK Delivery on Orders under £125 £6.95 1 – 2 business days
     Standard Europe Delivery on Orders over £175 FREE 4 – 6 business days
     Standard Europe Delivery on Orders under £175 £14.95 4 – 6 business days
     Standard World Delivery on Orders over £250 FREE 5 – 8 business days
     Standard World Delivery on Orders under £250 £19.95 5 – 8 business days